Train passengers are reporting ongoing issues with Scotrail’s new app, after its launch last week was branded a “shambles”. However, people are still reporting ongoing issues with the new app on social media, including purchasing and activating return tickets and season passes. ScotRail Issues have persisted with ScotRail’s new booking app ScotRailCustomers shared their complaints about buying return journey tickets using the new app on social media website X. Some users also complained about difficulties buying and using season tickets through the app. Passengers were warned they had until midday on launch day to switch to the new app, but the deadline was scrapped due to a number of technical issues.