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Qantas may shift up to 1,000 jobs to India in Accenture AI outsourcing deal
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Australian airline Qantas is considering shifting up to 1,000 roles to India as part of a potential outsourcing deal with consulting firm Accenture, aimed at accelerating artificial intelligence adoption and modernising its operations, according to a report by The Sydney Morning Herald.
At a media roundtable in May, Hudson noted that Qantas had identified more potential AI use cases than it could realistically implement in the short term.
The possibility of outsourcing roles has raised concerns among Australian unions.
Qantas, however, clarified that it had made no formal pledges on jobs to the ASU and would continue engaging with the union.
A final decision on Qantas’ proposed arrangement with Accenture is expected later this year.