Susan Watson, 61, died at a house on Whinlatter Way in the city. Ms Watson was a committed volunteer with the Samaritans, dedicating "countless evenings," providing a listening ear "to anyone who needed someone to talk to at Carlisle railway station. Ms Watson was known for her compassion and willingness to listen to anyone in need. "We will remember Susan for her kindness, her generosity and the difference she made to so many people's lives. Cumbria Police issued a statement on Monday, confirming that officers had launched an investigation following the sudden death of Ms Watson.