TikTok creator Abby (@abbythebadassmom) says the Sephora worker did not just ask if she needed help. What Did The Sephora Worker Allegedly Say? “To the Sephora employee who yesterday came up to me in the store and said, ‘Your under-eyes need a lot of help. That is different from a Sephora employee on the floor, who is generally there to help customers across multiple brands. Just stick to asking if we need help – and I can tell you what I’m looking for or a concern I want to tackle.