You need a global CX template that makes new experiences viable across regions. But hold up - if you want agile and responsive commerce/service channels, why would you want a global template? This new SAP Commerce Cloud deployment connects to the SAP Cus­tomer Data Cloud (CDC), SAP Ser­vice Cloud, SAP Prod­uct Infor­ma­tion Man­age­ment (PIM), and other SAP integration components. The numbers bear that out: by Decem­ber 2024, eight months after the initial B2B template launch, Essity hit 10,000 e-commerce orders in one month. The global CX template has already proven its worth; it's easier now for different regions to come online.