IRIS , the market leader in digital ordering and guest experience solutions, has been selected by Canopy by Hilton Istanbul Taksim , the stylish lifestyle hotel in the heart of Istanbul, to grow and enhance guest engagement and service delivery with its digital guest directory. The Hilton-approved IRIS Guest Directory solution was implemented in April 2026, in a bid to move away from traditional printed guest directories that were difficult to update, lacked personality and failed to reflect the hotel’s distinctive brand. “Implementing IRIS’ comprehensive and feature-rich Digital Guest Directory has been critical in enabling us to meet and exceed those requirements. Canopy by Hilton Istanbul Taksim is located close to famous landmarks and destinations including Topkapi Palace, Taksim Square and the bustling Istiklal Street. The IRIS Guest Directory has enabled the team to accelerate engagement with its guests by providing a branded, mobile-first experience.