Late yesterday, Tiaki Wai apologised for the bills, saying they were a mistake as it gets to grips with running the new water entity. Tiaki Wai has been sending its first bills to residents over the past couple of weeks. I’ve got enough to deal with at the moment let alone paying a bloody water bill for something I can’t even use.” But it was different story for the nearly $500 Tiaki Wai water bill. However he said people simply refusing to pay their bills without contacting Tiaki Wai, was a different situation.