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‘I’m refusing your service’: Viral video of workers standing up to abusive customers sparks discussion
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Attack of the Fanboy
For many service workers, dealing with difficult customers is part of the job.
They also shared personal stories from jobs in food service, retail, and healthcare.
One former Comcast employee later alleged workers were subjected to humiliating treatment tied to sales goals, raising broader questions about workplace culture.
Several people with customer service experience also joined the discussion.
One user said workers in food service, retail, and healthcare now deal with rude behavior far too often.