EAST WEST Banking Corp. (EastWest Bank) has launched an artificial intelligence (AI)-powered chatbot to help entrepreneurs understand and access solutions offered by the bank that can help their businesses grow. ECHO or EastWest CMS Help Officer is designed to help business owners understand and access the bank’s cash management services, especially as their operations turn increasingly digitalized, it said in a statement. This growing shift toward digital business management has increased the need for secure, accessible banking solutions that help entrepreneurs streamline operations, improve efficiency, and stay focused on growth.” “Through ECHO, EastWest continues to strengthen its support for business owners with practical digital tools that simplify banking, improve access to relevant solutions, and help businesses make better-informed financial decisions,” EastWest Bank said. “Business owners need quick access to information so they can focus on running and growing their business.