Key insights : Global Payments plans to add more conversational AI to its Genius point-of-sale and payments platform. : Global Payments plans to add more conversational AI to its Genius point-of-sale and payments platform. Processing ContentGenius, along with the payment fintech's acquisition of Worldpay , are two of the cornerstones of Global Payments' attempted turnaround following revenue slumps. Global Payments also added an AI reporting tool, which allows users to ask natural language questions about their own operational data and reports. But not everyone is convinced that Genius will be the engine that Global Payments believes it can be.