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GACL introduces hotline, ‘name and shame’ policy to tackle extortion at airports
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MyJoyOnline
The Ghana Airports Company Limited (GACL), in collaboration with key airport stakeholders, has announced a series of measures aimed at eliminating extortion and begging by personnel operating at airports across the country.
To support the initiative, management has established a dedicated hotline—0542175636—for passengers to report incidents of extortion via calls, WhatsApp or SMS.
Passengers were further encouraged to obtain receipts for all payments made at the airport and report any suspicious transactions or misconduct through the hotline.
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