In a statement, UGMC expressed its condolences to Blackson and his family but said the account shared on social media contained “numerous inaccuracies” regarding the medical care provided to his mother. However, the hospital said it would not publicly disclose details relating to the patient’s diagnosis, treatment, medical records or care history because of its obligation to protect patient confidentiality. UGMC said all clinical decisions concerning Blackson’s mother were made by qualified healthcare professionals based on medical judgment, established standards of care and the best interests of the patient. On the alleged altercation involving Blackson’s sister and a hospital employee, UGMC said the matter had been referred to the appropriate law enforcement authorities and declined further comment. The dispute comes amid broader public discussions about patient experience, healthcare accountability and the need for stronger feedback mechanisms within Ghana’s health facilities.