Two weeks into the job, Steinberg joins LawNext to speak with host Bob Ambrogi about what his appointment means for the company’s customers. His answer to that question is direct: This is a mandate for change, not business as usual. Among the topics Jeff discusses:Why he distinguishes between machine learning and generative AI when it comes to developing systems firms need to trust completely. For a 2025 interview with outgoing CEO Thurston, see: On LawNext: SurePoint CEO Eric Thurston on Acquiring ZenCase and His Vision for Mid-Market Practice Management. CosmoLex , helping law firms manage their entire practice in one platform, from intake to payment.