College students and injured employees share a meaningful point of vulnerability when they enter an unfamiliar process. Injured employees benefit from a clear welcome, personal recognition, transparent expectations, timely feedback, and a fair understanding of their circumstances. The Caring Claim series will translate these ideas into five behavioral commitments designed for workers’ compensation. Injured employees may hear from supervisors, human resources professionals, adjusters, nurse case managers, providers, and vendors within a short period. The Caring Campus behavioral commitments referenced in this series were developed by the Institute for Evidence-Based Change.