None
EN
HHAeXchange Releases 2026 Homecare Insights Survey Showing Increased AI Adoption in HCBS
['Jasmine Pennic']
Health IT | Healthcare IT News | Health Tech - HIT Consultant
What You Should KnowHHAeXchange published its 2026 Homecare Insights: Provider Voices survey, aggregating operational data from 465 home- and community-based services (HCBS) agencies.
Compliance ranked as the #1 business priority for HCBS providers for the second consecutive year, with “ensuring a competitive advantage” ranking last, signaling a broader strategic focus on operational stability over outward growth.
Beyond Market Expansion: HCBS Providers Shift Inward to Operational Stability and ComplianceHome- and community-based services (HCBS) agencies are shifting focus away from aggressive market expansion, choosing instead to strengthen daily back-office operations and regulatory compliance, according to HHAeXchange’s 2026 Homecare Insights: Provider Voices survey.
“This year’s findings show that agencies are treating operational stability as essential to sustainable growth in a shifting landscape,” said Stephen Vaccaro, President of HHAeXchange.
“At HHAeXchange, we’re focused on helping providers manage the workflows central to daily operations, from compliance and scheduling to billing and caregiver support.”