If you're covered by UnitedHealthcare and receive care through Texas Tech Physicians, you do not need to cancel or reschedule appointments. A Long Negotiation Comes to an EndAccording to TTUHSC, negotiations between Texas Tech Physicians and UnitedHealthcare began in early 2025 for clinics serving Amarillo, Lubbock, and the Permian Basin. Martin Clay, Executive Director of Texas Tech Physicians, thanked both patients and staff for their patience during the lengthy negotiations. For many families in Lubbock, Texas Tech Physicians serves as one of the region's largest healthcare networks, making this agreement particularly important. Anyone with questions regarding services provided during the negotiation period can find updated information on the Texas Tech Physicians website or contact the Texas Tech Physicians customer service line at (806) 743-2898.