Vince Bayliss says his money has been lost by the Royal Mail Delivery Office in Wainwright Road. Mr Bayliss ordered £780 worth of euros through Travel FX, which promises to deliver currency "fully insured by Royal Mail Special Delivery." "I’ve had no apology, no money and now councillor Sarah Murray and MP Tom Collins are involved," he said. "Since my meeting with Royal Mail and Tom Collins MP, I have sought a specific update on what action is being taken to resolve this case. Mr Collins was unavailable for comment but has previously criticised Royal Mail for postal delays in Worcester.