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Put trust infrastructure before intelligent automation for better collaboration
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How I use AI to boost productivity and revenue | CIO
Astute leaders recognize that many times, automation and technology failures aren’t really about the technology itself.
Rather, failures occur because the necessary underlying infrastructure linking people, processes, and technology isn’t in place.
For example, consider organizations that try to partner together but don’t take the time to align their tech implementations in a way that match the real-world outcomes they want to achieve.
Without trust infrastructure and meaningful alignment, such collaborations are doomed to fail.
An analysis by the Center for Creative Leadership notes that leaders should build cultural foundations of trust so new technology implementations strengthen rather than erode that trust.