In the clip, a woman called her dog a service animal during a confrontation inside an unspecified grocery store. Recommended VideosThe video’s caption states, “Another day, another ‘trust me, it’s a service dog.’ The incident prompted reactions online, including comments from people who identified themselves as service dog handlers or trainers. One commenter wrote, “Under the Americans with Disabilities Act (ADA), an animal classified as a service animal must be housebroken to maintain its legal protection.” Another commenter claimed prior experience with a service dog organization, writing, “was involved with Mid American Service Dog organization in Hinsdale for many years with my daughter with disabilities.