Square Enix has officially shot down internet rumors claiming generative AI was used to create the promotional artwork for the upcoming Kingdom Hearts Collection 1-3. Following weeks of intense speculation over strange visual glitches in the game's key art, the publisher stated the mistakes were simply the result of "human error" rather than machine generation. In a statement shared with GameSpot, a Square Enix representative addressed the growing backlash head-on. Square Enix emphasized its commitment to quality and noted that updated versions of the artwork have since been rolled out. Square Enix later rolled out revised promotional art in some listings, which obscured the disputed hand detail instead of uniformly fixing it across all materials.