Hyderabad: Telangana Police on Wednesday, August 5, launched an artificial intelligence (AI) enabled dial 112 emergency response support system (TG-ERSS) to provide faster, smarter and more coordinated emergency assistance to citizens. The upgraded platform integrates police, fire, and ambulance services, as well as women’s safety, child protection, disaster response, and other emergency services through a single national emergency number, 112. Improvements in call-handling efficiencyThe DGP stated that the upgraded system has already resulted in substantial improvements in call-handling efficiency. Telangana’s response time better than national averagePresently, Telangana records an average emergency response time of approximately six minutes in urban areas and 15 minutes in rural areas. The state average stands at 10 minutes and 30 seconds compared to the national average of 18 minutes.