Luckily, there are phrases brilliant people who are mentally & emotionally brilliant use to transform difficult conversations into more productive ones. But one of the phrases mentally & emotionally brilliant people use to transform difficult conversations is "Let's take a moment to cool off." As a result, a phrase that emotionally brilliant people use to transform difficult conversations is "Let's figure out a win-win situation." Finding ways to connect with others during a difficult conversation may feel difficult, especially when other people aren't open-minded and struggle to see another person's perspective. The next time someone is in a difficult conversation, don't be afraid to use these casual phrases and take a few seconds or minutes to yourself.