The new roadside exterior of Notcutts Woodbridge (Image: Pagepix)"It's a sense of belonging - it's really important to customers." The new expanded houseplants department at Notcutts Woodbridge (Image: Pagepix)Before joining Notcutts, Nick worked for different organisations as a "turnaround" manager. These remain by far the biggest part of the family business which also includes commercial and residential property and some land. The spacious new indoor shopping area at Notcutts Woodbridge features an expanded range of homeware, clothing, gifts, food, furniture and pet supplies. For Caroline - who has been going to the Woodbridge centre since she was a toddler in the late 1960s - it's been particularly poignant.