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IT
From documents to agreements - Docusign's long road to Intelligent Agreement Management
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diginomica
At its Momentum London 2026 conference, Docusign demonstrated progress toward a long-standing vision for Intelligent Agreement Management (IAM).
The long-term opportunity lies in helping enterprises curate and build an agreement service that streamlines existing workflows and supports new ones.
The long road from documents to agreementsDocusign has spent a decade circling the transition from pioneering infrastructure for signing and managing signed documents to IAM.
Docusign's founding innovation added signature-on-document management, which digitized the moment of commitment but left everything around it untouched.
The vision of IAM takes this a step further toward mapping a company's agreement posture to rapid changes in the operating environment.