Over 5 million Brits have been harmed by wrong advice from an AI chatbot – from lost money to health scares and damaged relationships – reveals research by Uswitch , the comparison and switching service. Nearly a quarter (23 per cent) of AI users say incorrect chatbot advice has caused them a real problem – ranging from financial losses (25 per cent) to health scares (24 per cent), damaged relationships (21 per cent), and embarrassment (30 per cent). But no rulebook can stop a bot being confidently wrong – so the safety net, for now, is a second opinion. One in six (17 per cent) Brits have told AI something they have never told another person – doubling to 35 per cent of under-35s. It sounds just as confident when it’s wrong as when it’s right, and this research shows the cost when that trust is misplaced.”