Punctuality Isn’t a Perk, It’s the Whole JobA car service isn’t really selling rides. So ask how a provider actually handles delays — not the polished answer, the real one. That’s the difference between calmly walking out to a waiting car and standing at baggage claim calling three different numbers. It’s a different story for corporate accounts, where a missed pickup can mean a missed flight to a deal closing. Look for a provider with straightforward online booking, live tracking, and text alerts when something changes.