The Broxbourne-based venue received recognition in Tripadvisor's Travellers’ Choice Awards for 2025, placing it among the top 10 per cent of "Things to Do" worldwide. At the time, Tyler Whitnall, wildlife expert and managing director of Hertfordshire Zoo, said: "To be recognised among the top percentage of global attractions by visitors is a huge honour. "This isn't just an award for us, it's a huge compliment from every single visitor who's explored our zoo and taken the time to share their experiences. Tripadvisor president Kristen Dalton added: "Congratulations to Hertfordshire Zoo on its recognition in Tripadvisor's Travelers' Choice Awards for 2025. "Ranking among the top of businesses globally means Hertfordshire Zoo has made such a memorable impact on its visitors that many of them took time to go online and leave a glowing review about their experience.