Coroner Teresa O'Sullivan released findings in February, highlighting numerous shortfalls leading up to the attack and making 23 recommendations. All 13 recommendations directed at the NSW government have been accepted, including plans to introduce a health-led response model for mental health emergencies. Under the health-led model, people who call triple zero during a mental health crisis would be connected with mental health clinicians who will assess their needs, provide immediate assistance and connect them with further support. Two of the recommendations, including providing specialised accommodation for people experiencing mental health issues and homelessness, were accepted in-principle, with alternate approaches taken. Investing in housing support programs across NSW was the appropriate step because it delivered for the long term, Mental Health Minister Rose Jackson said.