In April, Royal London distributed £181m to eligible customers, including new Isa customers. Royal London also launched a targeted support service for its Stocks and Shares Isa, which it said made it the first provider to offer recommendations under the new framework. Across the group, life and pensions new business sales increased to £6.16bn from £5.89bn. Royal London said the prior-year figure had been boosted by a £4.6bn multi-asset mandate from St James’s Place. Customer satisfaction also improved, with 48% of customers rating Royal London nine or 10 out of 10, up four percentage points year on year.