Purpose of the jobWe are looking for a support engineer to provide stellar support to Passbolt customers and community members. Main responsibilities●​ Evaluate, prioritize and help resolve Passbolt customer support cases. ●​ Work hard to solve customer problems while delighting them along the way. ●​ Suggest and implement improvements to Support workflows●​ Follow company policies with regards to security and help customers implement security best practices. ●​ You’re experienced in writing support content.