Frequent travellers will probably agree that the e-hailing experience at Terminal 1 of KLIA could use some improvements. From the post on its official Facebook page, Level 1 of KLIA Terminal 1 now has “comfortable waiting areas”, or lounges, as the spaces themselves are labelled as. The tracker in question makes use of License Plate Recognition (LPR) tech integrated with a Passenger Information Display System (PIDS). On one hand, MAHB says that beyond improving the passenger experience, the implementation will also help “deter illegal e-hailing activities”. Either way, congestion is usually not particularly a problem for the e-hailing level anyway, compared to finding the assigned vehicle.