When efforts to transfer his existing ticket from the original carrier proved unsuccessful, American Airlines waived the fare altogether and flew him to Sydney free of charge. Speaking in a video released by the Auschwitz Jewish Center Foundation, Rutman said: “I was so in awe of what American [Airlines] was doing. "American Airlines stands apart because this recognition was never about correcting a failure," the foundation's director general, Jack Simony, said. "Following the antisemitic terrorist attack, American Airlines and its employees responded with extraordinary compassion." Rabbi Schlanger, 41, was a well-known assistant rabbi at Chabad-Lubavitch of Bondi.