The team at the Mandrake needs to know which elements resonated with guests, which moments transported them, and where the glamour wore thin. Read the full Mandrake + GuestRevu case studyHe also captures something essential about the guest arc at The Mandrake. So it was super, super, super easy… I literally got it in 30 minutes.” Sebastian even cites guest comments on the hotel’s ethereality, including one remark about a staff member discussing a guest’s full astrological chart. At a hotel like The Mandrake, feedback is not there to sand off the edges.