When experienced people move on, the work stays — but the shortcuts and hard-won judgement that made them effective often leave with them. The paper is a practical playbook for maintenance leaders, covering how to capture tribal knowledge directly where the work happens, in work orders, task lists, PMs, and procedures, rather than letting it walk out the door with departing staff. Particular attention is given to fast-tracking new hires, using role-based Navigators, standard templates, and embedded process guidance to get less experienced planners and technicians productive faster. The message for maintenance leaders: reliability shouldn’t depend on any one person. Build the process, capture the knowledge, equip the team — and continuity follows.