“I’m not chasing AI to go, ‘Guys, Anthropic just released a new LLM, and we need to use it because it’s cool,'” he told Business Insider. Sara Senatore, senior restaurants analyst with Bank of America, sounded stunned at just how well Chili’s AI-agnostic tech overhaul has worked. Did anyone expect Chili’s to be on the cutting-edge of deploying AI in a business setting? Forrester retail analyst Sucharita Kodali, calling for sanity in this age of AI boosterism, said she hasn’t seen any game-changing uses of generative AI in restaurants yet. More on AI: Sam Altman Says Even the Power of AI Will Never Lead to a Shorter Work Week