U.S. Bank Investment Services has gone live with a new client lifecycle management (CLM) platform, providing an onboarding solution for alternative investment clients and the investors in their funds. The bank says that the implementation is a key milestone in Investment Services’ multi-phased technology transformation strategy, aimed at modernising processes, workflows, and reporting across the private funds space. U.S. Bank has leveraged CLM provider Fenergo and its Fen-X platform. Alan Flanagan, head of U.S. Bank Investment Services, says: “Onboarding is perhaps the most important moment in a relationship because it establishes the foundation for everything that follows. Pairing our commitment to exceptional client service with Fenergo's CLM technology results in a seamless experience for global investors.”