Leaders are beginning to evaluate whether employees need access to payment card data at all, and whether alternative payment workflows can improve security while reducing administrative burden.” “When payment processes are redesigned to limit exposure to payment card data, the benefits often extend far beyond compliance. We frequently see improvements in operational efficiency, customer experience, risk management, and overall payment experience.” Datatel notes that payment workflows reviews often reveal opportunities to streamline payment experience, reduce employee dependency for routine payment transactions, and create more secure customer payment experiences without disrupting existing business operations. Complete the complimentary Phone Payment Resilience Snapshot to identify operational risks, payment bottlenecks, customer experience challenges, and opportunities to increase payment self-service adoption.