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The AI Arms Race in Claims: Pressure-Testing Demands with Defensibility at Scale
['Amy Mingopoulos']
Claims Journal
This is the new reality of demand evaluation in 2026: Claims professionals are under pressure to move faster, but the cost of missing something is higher than ever.
A structured process where AI medical record review surfaces potential inconsistencies and missing connections, but claims professionals retain decision authority.
Claims professionals enter settlement discussions with evidence-backed confidence.
Moving ForwardThe claims professionals handling this well aren’t the ones throwing more bodies at the problem.
Neither should your claims review process.