Spectrum customers across the US spent Monday night staring at blank screens as a service outage knocked out TV, internet, and app access, with more than 5,000 problem reports flooding Downdetector before the tally climbed sharply overnight. Many affected users reported a 'No Service' message, while others hit an error code, VZTLI-9000, when opening the Spectrum TV app. Reports point to the TV app, the My Spectrum app, and the company website all going down at once, rather than a local cable fault. Google searches for 'Spectrum TV outage' surged as customers tried to work out whether the fault was theirs alone or something wider. Customers can check an estimated restoration time by logging into the My Spectrum app or calling the support line.