In senior living, doing the right thing should be automatic. When caregivers are stretched too thin, when they lack proper training, when they’re exhausted and unseen — what’s “right” starts to blur. At its core, doing the right thing in senior living isn’t just about resources or working conditions. Doing the right thing can be difficult — sometimes exhausting, sometimes even heartbreaking. John O’Connor is editorial director for McKnight’s Senior Living and its sister media brands, McKnight’s Long-Term Care News, which focuses on skilled nursing, and McKnight’s Home Care.