As of the report, thousands of users had logged issues, with the hashtag #SpectrumDown quickly gaining traction online as affected customers shared their experiences. The company has historically acknowledged major outages through its customer support account on X, formerly Twitter, once issues are confirmed internally, though response times can vary depending on the scale of the problem. In one notable case, Charter confirmed that a major outage affecting the Los Angeles area was caused by a criminal act of vandalism, after fiber optic lines were deliberately cut in the Van Nuys area. Spectrum maintains an official outage-checking tool through its website and mobile app, which allows customers to look up service status by address. Xbox Live Suffers Major Outage Monday, Blocking Sign-Ins and Games Across the US Today Xbox Live Down Now?