GADSDEN COUNTY, FL (WTXL) — The City of Quincy says a combination of challenges created a backlog in its utility billing process, resulting in customers receiving their bills later than usual. WATCH FULL REPORT BELOW:Quincy explains late utility bills, offers payment help and plans system upgradeOfficials say a shortage of meter readers, rainy weather that kept crews from reading meters, and delays in processing billing information all contributed to the delays. Quincy City Manager Roger Milton said the city is prepared to work with residents on those higher amounts. Residents who have not are encouraged to contact the Utility Billing Office as soon as possible. Customers with questions about their account are encouraged to contact the Quincy Utility Billing Office.