Reflecting on the experience, Ike said the financial burden was only part of the problem. Responding to the claims, the Nigeria Immigration Service apologised for Ike’s experience and clarified aspects of the passport application process. “The Nigeria Immigration Service regrets the inconvenience and emotional distress this experience may have caused you. ”Responding to the claims, the Nigeria Immigration Service apologised for Ike’s experience and clarified aspects of the passport application process. “The Nigeria Immigration Service regrets the inconvenience and emotional distress this experience may have caused you.