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Acsa airport app adds AI chatbot and AR wayfinding
['Faizel Patel', 'Senior Journalist']
The Citizen
The app, launched in 2022 and available free on Android, iOS and Huawei's AppGallery, offers flight tracking with push notifications.
In response to questions from The Citizen, Acsa chief technology officer Vishalan Govender said they want the app to be traveller-centric.
That means enhancing high‑value features such as real‑time flight information, baggage tracking, parking services, airport notices and customer feedback channels.”
Tambo International Airport,” Govender said.
Airport parking and queuesParking technology is another focus.