Organizations that consistently produce better outcomes usually have a framework to make better decisions before an injury occurrs, not after. Whether we are talking about leadership, communication, culture, or workers' compensation, our responses under pressure tend to reveal our habits rather than create them. The specific outcome based on supervisor question has very little to do with workers' compensation and everything to do with consistency. If we look at answering these questions, we can help preserve dignity throughout the workers’ compensation process. A word that gets forgotten in the workers’ compensation space, and never in the work environment.