According to the complainant, the girl was roughly school age, and the basket was filled with some items. In the Facebook post, the customer declared: “Imagine the heavy weight on the plastic trolley meant for light shopping; the trolley will certainly be damaged.” “That’s how supermarket trolleys are damaged!” The incident sparked a discussion on proper public conduct and the need for parents and guardians to use supermarket trolleys responsibly. It is important to remember that basic civic awareness is still important to avoid damaging public facilities such as supermarket trolleys, and to avoid inconvenience to others.