Cross-border payments company Western Union is re-examining its business strategy and costs amid pressure on profit margins due largely to lower immigration to the U.S. as a result of Trump Administration policies. In reporting disappointing second-quarter earnings, Western Union’s chief executive, Devin McGranahan, said the company would seek to cut 20% of discretionary operational spending to right the business. It’s also pursuing a strategic plan to improve its customer services experience, while also potentially reducing discount incentives. Part of Western Union’s challenge is that rising use of its digital payment services, which yield lower fees than cash transactions, is reducing income. “Organizations build up over time, and what were once new ideas or areas of investment are now ongoing operating costs with limited or no contribution.”