ROCHESTER, N.Y. — Dozens of older adults and people with disabilities who live at Rochester’s Pinnacle Apartments went without elevator access for the second time this summer. News10NBC learned all three elevators in the building were down for hours Sunday night. RELATED: Broken elevators cause concerns at South Clinton Avenue apartment complex (July 3)Plus, one broke down just days later. A spokesperson said the following in a statement sent to us:“We understand and share our residents’ frustration regarding the elevator outages. Because resident safety is our highest priority, we follow the guidance of our elevator professionals to ensure the elevators are safely returned to service.