WestJet flight attendants on strike picket at Pearson International Airport in Toronto, on Sunday, Aug. 2, 2026. THE CANADIAN PRESS/Sammy KoganWestJet flight attendants on strike picket at Pearson International Airport in Toronto, on Sunday, Aug. 2, 2026. At Toronto's Pearson airport, some customers were sprawled out on the floor, glued to their phones on hold with customer service. “The customer service is horrible.” Bouncing her sleepy four-month-old daughter in her arms, Daniela Arango anxiously glanced over her shoulder to watch her husband discuss their options with a customer service agent.