How Smart Meters FunctionOne of the primary points of confusion for customers has been the flashing display on the new devices. Lewis explained that unlike traditional meters that only show units used, the smart meter cycles through six different parameters for residential customers. To ensure accuracy, Vinlec utilizes a verification process that includes factory certification for every meter and additional “batch testing” or sample testing by Vinlec staff to ensure they meet revenue meter standards. He explained that the issue often lies not with the meter itself, but with the meter socket or point of connection. “I do recognize that there are some persons who get very upset because they put aside a certain amount to pay the electricity bill and then the electricity bill comes in higher,” Lewis stated.